Yes, you will be asked to register online with Para Rubber if you wish to purchase from our website. Or you can register by clicking on Log in/Register near the top of the page on the right hand side. It will be in your best interest to register with your nearest store.
Some products aren’t available to be bought online as they are difficult to freight. However, we are continually adding products to our website that can be bought online. You are welcome to contact your nearest Para Rubber store if there is something else you may require. The availability of each product is indicated by a “Add to Cart” button if this is not available on the website this will say “In Store Only”.
While we do everything we can to make sure our stock levels are accurate at all times there may be occasions due to circumstances where we are unable to fulfill your order or source a replacement product. If this should occur a store will contact you. Please note that we cannot offer a backorder or rain check facility.
Yes, upon check out you can choose to have your order shipped or pick up in-store.
Because of the cost of freight, we are unable to deliver to offshore islands such as Stewart Island, Waiheke Island or Chatham Islands
No, we cannot as we need a signature on delivery.
Yes – in most cases you can return products you have bought online. Please ensure that the product is in a resalable condition unless faulty or otherwise defective. Proof of purchase is required in order to get an exchange or a refund and must be returned to the store you purchased from online. Please note we will not accept returns if you simply change your mind. We will not accept mattresses or other bedding because of hygiene concerns